Terms of Conditions

1. Overview & Acceptance of Terms

These Terms of Conditions ("Terms") govern your use of the services provided by Griffin Solutions LLC ("we," "us," or "our"). By calling, texting, emailing, or otherwise engaging our junk removal services, you agree to these Terms. If you do not agree, please do not use our services.

2. Services Provided

Griffin Solutions LLC provides residential and commercial junk removal, hauling, and disposal services in Orlando & Surrounding Counties. Scheduling, pricing, and availability are confirmed directly with you by phone or text message.

3. SMS / Messaging Program Description

By contacting Griffin Solutions LLC via call or text, you may receive text messages (SMS) from us. Our messaging program includes the following types of messages:

• Marketing & Promotional Messages: Quotes, special offers, seasonal promotions, discounts, and service announcements.
• Account & Customer Management Messages: Appointment confirmations, scheduling updates, reminders, service follow-ups, and customer support communications.

4. Message Frequency

Message frequency varies. You may receive multiple messages per week related to active scheduling, plus occasional promotional messages. You are never under any obligation to receive messages as a condition of any purchase.

5. Message & Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to messages you receive from us.

6. Opt-Out (STOP) Instructions

You may opt out of receiving text messages at any time by replying STOP to any message we send. After opting out, you will receive no further promotional or account-management text messages from us (except a single confirmation of your opt-out request).

7. Help Instructions

For help with our messaging program, reply HELP to any message we send, or contact us directly using the information below.

8. Consent Is Not a Condition of Purchase

Consent to receive text messages from Griffin Solutions LLC is not a condition of any purchase of goods or services. You may decline to receive messages and still engage our junk removal services by calling us directly.

9. Service Appointments & Cancellations

Appointments are confirmed by phone or text. Please provide reasonable notice for cancellations or rescheduling. We reserve the right to refuse service for hazardous materials prohibited by law.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms.